1.1. Personal Information: We may collect personal information such as your name, email address, phone number, and delivery address when you place an order or contact us.

1.2. Payment Information: We collect payment details necessary to process your orders, including billing address and payment method information.

1.3. Website Usage Data: We automatically collect information about how you use our website, including pages visited, time spent on site, and device information.

1.4. Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

1.5. Communication Records: We keep records of any communications you have with us, including emails, phone calls, and customer service interactions.

2.1. Order Processing: We use your information to process orders, arrange delivery, and provide customer service.

2.2. Communication: We may contact you about your orders, provide updates on our services, and respond to your inquiries.

2.3. Marketing: With your consent, we may send you promotional materials about our products and special offers.

2.4. Website Improvement: We analyze usage data to improve our website functionality and user experience.

2.5. Legal Compliance: We may use your information to comply with legal obligations and protect our business interests.

3.1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and delivery companies.

3.2. Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

3.3. Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity.

3.4. Consent: We will not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

3.5. Aggregated Data: We may share anonymized, aggregated data that cannot identify you personally for business analysis purposes.

4.1. Security Measures: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4.2. Encryption: Sensitive information is encrypted during transmission and storage using industry-standard security protocols.

4.3. Access Controls: We limit access to your personal information to authorized personnel who need it to perform their job functions.

4.4. Regular Updates: We regularly review and update our security measures to address new threats and vulnerabilities.

4.5. Incident Response: In the event of a data breach, we will notify affected individuals and relevant authorities as required by law.

5.1. Access: You have the right to request access to the personal information we hold about you.

5.2. Correction: You can request that we correct any inaccurate or incomplete personal information.

5.3. Deletion: You have the right to request deletion of your personal information, subject to certain legal and business requirements.

5.4. Portability: You can request a copy of your personal information in a structured, machine-readable format.

5.5. Objection: You have the right to object to certain processing of your personal information, including direct marketing.

6.1. Cookie Types: We use essential cookies for website functionality, analytics cookies to understand usage patterns, and marketing cookies for targeted advertising.

6.2. Cookie Management: You can control cookie settings through your browser preferences, though this may affect website functionality.

6.3. Third-Party Cookies: Some cookies are set by third-party services we use, such as analytics and payment processors.

6.4. Cookie Consent: We obtain your consent before setting non-essential cookies on your device.

6.5. Cookie Retention: Cookies are retained for different periods depending on their purpose, ranging from session cookies to persistent cookies lasting up to 2 years.

7.1. Retention Periods: We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy.

7.2. Customer Data: Customer account information is retained for the duration of the business relationship plus 7 years for legal and accounting purposes.

7.3. Marketing Data: Marketing consent and preferences are retained until you withdraw consent or for 3 years of inactivity.

7.4. Legal Requirements: Some information may be retained longer to comply with legal obligations or resolve disputes.

7.5. Secure Disposal: When personal information is no longer needed, we securely delete or anonymize it.

8.1. Transfer Safeguards: If we transfer your personal information outside the UK/EEA, we ensure appropriate safeguards are in place.

8.2. Adequacy Decisions: We may transfer data to countries with adequate data protection laws as determined by the relevant authorities.

8.3. Standard Contractual Clauses: Where applicable, we use standard contractual clauses approved by the relevant authorities.

8.4. Your Rights: You have the right to know about any international transfers of your personal information.

8.5. Service Providers: Some of our service providers may be located outside the UK/EEA, and we ensure they provide adequate protection for your data.

9.1. Age Restrictions: Our services are not directed to children under 18, and we do not knowingly collect personal information from children.

9.2. Parental Consent: If we become aware that we have collected personal information from a child without parental consent, we will delete such information.

9.3. Verification: We may require age verification for certain services or purchases.

9.4. Parental Rights: Parents have the right to review, delete, or refuse further collection of their child's personal information.

9.5. Contact Us: If you believe we have collected information from a child, please contact us immediately.

10.1. Policy Updates: We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.

10.2. Notification: We will notify you of any material changes to this policy through our website.

10.3. Effective Date: The updated policy will indicate the date it becomes effective.

10.4. Continued Use: Your continued use of our services after policy changes constitutes acceptance of the updated policy.

10.5. Review Regularly: We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

11.1. Data Protection Officer: For privacy-related inquiries, please contact our Data Protection Officer at info@winchesterwildgame.co.uk.

11.2. General Contact: You can reach us at +44 7552 868580 or info@winchesterwildgame.co.uk for general privacy questions.

11.3. Postal Address: Winchester Wild Game, Bradford-on-Avon, United Kingdom.

11.4. Response Time: We will respond to your privacy inquiries within 30 days of receipt.

11.5. Supervisory Authority: You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal information properly.